Fix upload errors — file size, format, and credit issues | yomeru.ai
Images must be under 10 MB (JPG, PNG, WebP). ZIPs and PDFs up to 100 MB. Check the error message — it names exactly which file caused the problem.
If an upload fails, the error message usually tells you exactly what went wrong. Here are the most common issues and how to fix them.
Supported formats
Images: JPG, PNG, WebP (up to 10 MB each). Archives: ZIP up to 500 MB (containing image files). Documents: PDF up to 500 MB.
Common Errors
Still Not Working?
If your file meets all the requirements above but still will not upload, try refreshing the page and uploading again. A brief network interruption can sometimes cause a failed upload. If the problem continues, try a different browser (Chrome, Firefox, Safari, or Edge all work well).
Related Pages
Fix OCR problems — missed text, wrong characters | yomeru.ai
If text isn't detected or characters are wrong, start with reprocessing in the correct mode. Most OCR issues come from image quality or mode mismatch.
Processing stuck or taking too long? Here's what to do | yomeru.ai
Most pages finish in 10–30 seconds. If yours seems stuck: wait 2 minutes, check the connection indicator, then refresh. Processing runs server-side.